Step 1: Pre-Service Communication

That Builds Confidence

At Mustang Washrooms, we believe in transparency and trust from the very beginning. That’s why, before our team steps foot on your premises, we’ll introduce ourselves via email. This communication includes all the details you need about your dedicated service engineer, ensuring you know exactly who will be looking after your washrooms.

To make your experience seamless and secure, we’ll also share the service engineer’s vehicle registration. This added layer of information provides peace of mind and reassurance, so you can feel confident knowing who to expect on-site.

Our pre-service communication isn’t just about logistics—it’s about fostering trust and delivering a professional, reliable experience every step of the way.

With Mustang Washrooms, you’ll always know you’re in safe hands.

Step 2: Proof of Visit

For Complete Transparency

At Mustang Washrooms, we prioritize accountability and transparency in every service we provide. When our engineer arrives at your premises, their visit is documented with a photograph, capturing the precise time and location of their arrival. This ensures you have a clear record of when and where we began servicing your washrooms.

This photographic proof isn’t just about documentation—it’s a commitment to providing you with a reliable and trustworthy service. You’ll always know when we’re on-site, giving you the confidence that your washroom needs are being handled promptly and professionally.

Step 3: Service - Advanced Technology Tracking

Thorough Tracking with Advanced Technology

At Mustang Washrooms, we leave nothing to chance when it comes to the quality of our service. Every item requiring attention is meticulously scanned using our state-of-the-art barcode monitoring system.

This process ensures that no detail is overlooked and that every element of your washroom service is accounted for with precision. From replenishments to maintenance, you can trust that every task is logged and verified for total transparency.

Step 4: Scan - Asset Tracking for Superior Service

Unparalleled Asset Tracking for Superior Service

At Mustang Washrooms, we treat every item as a critical part of your washroom experience. By assigning unique barcodes to each asset, we ensure every item is tracked with meticulous care and attention.

Our barcode system allows us to log every interaction with your washroom assets, ensuring consistency and accountability at every step. From servicing dispensers to replacing supplies, this detailed tracking enables us to deliver a level of precision that sets us apart.

With Mustang Washrooms, you gain more than a service provider—you gain a partner committed to excellence.

Step 5: Sign Off - Official Satisfaction

Official Sign-Off for Complete Satisfaction

At Mustang Washrooms, we believe every service visit should end with your full confidence. Once all items have been meticulously serviced and scanned, our engineer will request your sign-off. This important step ensures that you are satisfied with the work we’ve completed and that nothing has been overlooked.

The sign-off process is more than a formality—it’s a reflection of our commitment to transparency and accountability.

Step 6: Accounting - Real-Time Confirmation

Real-Time Confirmation for Seamless Accountability

At Mustang Washrooms, we ensure our service doesn’t end at your premises—it’s tracked and confirmed in real time. Once you’ve provided your approval, we immediately relay the confirmation to our head office. This step guarantees that every detail of the service is recorded, acknowledged, and securely documented.

Real-time updates mean you benefit from a seamless, transparent process that leaves no room for oversight.